These Terms of Service govern your access to and use of AuraLab products, websites, browser extensions, and related digital services.
1. Acceptance of Terms
By accessing or using AuraLab products or services, you agree to be bound by these Terms of Service. If you do not agree to these Terms, you should not use our products or services.
2. Products and Services
AuraLab develops browser extensions, software tools, and digital products designed for productivity, seller workflows, translation, and ambient digital experiences.
Current AuraLab products include:
- Vanguard OMNI — Amazon seller analytics and profitability workflow support.
- RightLive Translate — real-time translation support for meetings, streams, and communication.
- AuraDesk — an upcoming ambient workspace experience currently in development.
3. User Responsibilities
You agree to use AuraLab products responsibly and in compliance with applicable laws and regulations.
You may not:
- Use our products for unlawful, harmful, or abusive activity.
- Attempt to reverse engineer, disrupt, or compromise our services.
- Use our products to distribute malware, spam, or unauthorized content.
- Misrepresent your relationship with AuraLab.
4. Payments and Refunds
Some AuraLab products or features may be offered as paid digital products or subscription-based services.
Unless otherwise stated, digital product purchases are generally non-refundable once access has been granted, except where required by applicable law. Refund requests may be reviewed on a case-by-case basis.
For billing or refund questions, contact us at hi@byauralab.com.
5. Intellectual Property
All AuraLab trademarks, logos, product names, software, website content, interface designs, and related materials are owned by AuraLab or its licensors.
You may not copy, modify, distribute, resell, or create derivative works based on AuraLab products or content unless expressly permitted by us.
6. Third-Party Services
AuraLab products may interact with third-party platforms, browsers, websites, APIs, payment providers, or infrastructure services.
We are not responsible for third-party services, their availability, their policies, or any changes they make to their platforms.
7. Product Availability
We aim to maintain useful and reliable products, but we do not guarantee that any product or feature will always be available, uninterrupted, or error-free.
We may update, modify, suspend, or discontinue products or features at any time.
8. Disclaimer
AuraLab products and services are provided “as is” and “as available” without warranties of any kind, whether express or implied.
We do not guarantee that our products will meet every requirement, operate without interruption, or be free from errors.
9. Limitation of Liability
To the maximum extent permitted by law, AuraLab shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services.
10. Privacy
Your use of AuraLab products is also governed by our Privacy Policy, which explains how we collect, use, and protect information.
11. Changes to These Terms
We may update these Terms from time to time. When changes are made, we will update the “Last Updated” date above. Continued use of AuraLab products after changes means you accept the updated Terms.
12. Contact Us
For questions about these Terms, products, billing, refunds, or support,
contact us at:
hi@byauralab.com